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Meet E.D. Jeannette Sterling


In July of 2011, the Board created an Executive Director position for SPCHS.   Because she was retiring from Washington County, Oregon, following 25 years in animal services, and could afford a nearly 50% pay cut, Jeannette Sterling applied for the job.  Her experience, certifications and skill set were far greater than any other applicant and her reviews from former employers, employees, co-workers and professional references were stellar.  The Board selected Jeannette for the position, and she accepted.

At the time of this writing, the Board has experienced Jeannette first-hand for the better part of a year.  We join her former employers, co-workers, and employees in finding her to be hugely qualified for the job.  We are proud to have her as our Executive Director and feel lucky to have someone of her caliber serving as our Executive Director.

We invite you to stop by the Shelter to say hello, or give her a call to make an appointment to get to know Jeannette!

Yours in Service,

The 2012 Board of Directors of the South Pacific County Humane Society

Jane Holeman, Steven Linhart, Cal Middleton, Keleigh Schwartz, Erik Svendsen, Rod Vetter, Michelle Zinkevicz

Jeannette M. Sterling


Jeannette SterlingRESUME OF QUALIFICATIONS

Administration / Management / Operations:

  • Develop, implement and update program policies, procedures, productivity standards monitoring statistics and data reports
  • Participate in the selection of staff, provide or coordinate staff training, work with employees to correct deficiencies, implement disciplinary procedures, prepare personnel evaluations and recommend personnel action to appointing authority
  • Plan, prioritize, assign supervise and review the work of staff
  • Recommend and assist in the implementation of department goals and objectives, establish schedules
  • Evaluate operations and activities, recommend improvements and modifications, prepare reports on operations complying with all organizational objectives
  • Participate in budget preparation and administration, prepare cost estimates for budget, submit justifications for request, monitor and control expenditures
  • Initiate and implement  marketing, educational and public relations programs
  • Proficient computer skills using Word, Works, Excel, Outlook, PowerPoint and Chameleon
  • Highly capable in public situations; present positive, professional image while remaining sensitive to community needs and perceptions.
  • Excellent collaboration skills; cooperate well with other community agencies in the coordination of programs, goals and initiatives
  • Outstanding public speaker/trainer; calm and unflappable during interaction with the public and representatives from the media
  • Deliver well-received community education and outreach programs; maintain consistent messaging and timely delivery of key topics
  • Successful volunteer manager; motivate, train and coordinate volunteers. Proven communicator; superlative skills in communication, negotiation and mediation
  • Natural problem-solver; excellent at researching solutions, investigating, making appropriate application of results

 Personal Strengths:

  • Relate to people of all ages/backgrounds/cultures and bring people together in cooperative efforts
  • Well organized, high energy level, dedicated, meet deadlines
  • Passionate about emergency management; instrumental in expanding emergency preparedness and planning programs for animal services in Washington County over the past 8 years.

EXPERIENCE HIGHLIGHTS

  • Executive Director – South Pacific County Human Society – 2011-Present
  • Animal Services Supervisor ~ Washington County Animal Services – 2008-2011      
  • Senior Animal Services Officer ~ Washington County Animal Services – 2002-2008
  • Lead Animal Control Officer ~ City of Yakima – 1991-2002
  • Director of Animal Control ~ City of Ellensburg  – 1990-1991
  • Animal Control Officer ~ Spokane County Animal Control  – 1989-1990

Broad range of duties including extensive public relations, personnel training and supervision, patrol, investigation, neighborhood mediation, conflict resolution, statistical analysis, report writing, disaster preparedness and administration related to the coordination of animal control efforts, clinic operation and shelter kennel operations.

My current employment is the supervision of all sheltering operations with direct reports of administration and field staff including full, part time and seasonal employees.  Our staffing pattern includes 120 plus volunteers.

Wrote and administers the Washington County Animals in Disaster Annex and the Washington County Animal Services COOP Plan.  Plans and coordinates drills and exercises.

Well-versed in search and seizure, warrants, OR state ORS and WA state RCW ordinance enforcement and citations.

Media spokesperson for department, handling all types of media relations.

Implement new licensing, public relations, rabies and dog park programs, prisoner work release program

  • Owner/Operator ~ Marcinda Kennels                                                   1982-1989

80 run dog and cat boarding facility accredited by the American Boarding Kennel Association.

ACTIVITIES

  • Oregon Emergency Management Association Member (7 years)
  • Seaside and Nehalem Valley CERT Team Member
  • Seaside Tsunami Amateur Radio Member
  • Clatsop and Pacific Counties ARES/RACES Volunteer
  • Washington County EOC Operations Member
  • UASI Animals in Disaster Project 2010 Planning Team Member
  • Hillsboro Park and Recreation, Hondo Park Planning Committee member
  • Developed the Washington County Animals in Disaster Emergency Annex
  • Developed the Hillsboro Inmate Program (HIP) for incarcerated women doing work release at the Washington County Animal Shelter
  • Animal Protection Multi-Disciplinary Team of Washington County Member
  • Yakima County Task Force Coalition for Animal Control (3 years)
  • Washington Animal Control Association Board (2 years)
  • Washington State Millennium Project, Yakima Valley Allied Arts
  • National Alliance for the Mentally Ill (NAMI) Washington and Oregon
  • Seaside Chamber of Commerce Ambassador (6 years)

EDUCATION / TRAINING / CERTIFICATION – Overview

  • Limited commissioned Deputy Sheriff
  • Certified Euthanasia Tech and Chemical Capture; State of Washington
  • NIMS and ICS certified, ICS 100, 200, 300, 700, 800, S10, AWR 206-1
  • Ham Radio Licensed General Class, KE7UIX
  • CERT trained

EDUCATION / TRAINING / CERTIFICATION – Detail

  • Washington Animal Control Association  – 17 Hours Animal Control Training, 1989
  • Washington State Board of Pharmacy – Legend Drug Training, 1990
  • American Humane Association – Management Training for Animal Care and Control Professionals, Level I, 1990
  • WACA – 20 Hours Animal Control Training, 1990
  • National Animal Control Association – National Animal Control Training Conference, 1992
  • City of Yakima, Washington– Substance Abuse in the Workplace, 1992
  • Morning Dog Training – Canine First Aid, 1997
  • Alliance Engineering of Oregon – Pole Building Engineering Requirements and the Uniform Building Code, 2002
  • Rockhurst University Continuing Education Center – Conducting Employee Performance Evaluations, 2002
  • Rockhurst University Continuing Education Center – Powerful Communication Skills, 2003
  • Humane Society of the United States – Counting on Success: Statistics, Surveys, and Scorecards, 2004
  • Humane Society of the United States – A Community Approach to Animal Hoarding, 2004
  • Federal Emergency Management Association: IS-00010 – Animals in Disaster, Awareness & Preparedness, 2005
  • Humane Society of the United States – Emergency Animal Sheltering, 2005
  • Humane Society of the United States – Implementing a Successful Volunteer Program, 2005
  • Humane Society of the United States – Strategic Planning for Success, 2005
  • Oregon Animal Control Council – Disaster Preparedness/Response, 2006
  • Federal Emergency Management Association: IS-00100 – Introduction to the Incident Command System (ICS100), 2006
  • Federal Emergency Management Association: IS-00200 – ICS for Single Resources and Initial Action Incidents, 2006
  • Federal Emergency Management Association: IS-00700 – National Incident Management System (NIMS), 2006
  • Humane Society of the United States – Dog Bite Prevention for Law Enforcement and Other First Responders, 2006
  • Humane Society of the United States – Measuring Effectiveness, 2006
  • Humane Society of the United States – Building Better Boards, 2006
  • Washington County, Oregon ­– Chemical Capture Certification, 2006
  • Oregon Emergency Management Association: Strengthening Partnerships to Minimize Disaster Impacts, 2007
  • Oregon Emergency Management Association: Partners in Preparing Oregon, 2008
  • Community Emergency Response Team Training, 2008
  • Multnomah County Animal Services – Masters in Behavior, 2009
  • Federal Emergency Management Association: ICS-300 – Intermediate ICS for Expanding Incidents, 2009
  • Federal Emergency Management Association: AWR 206-1 – Animal Disease Response Training, 2010
  • Multnomah County Animal Services – Masters in Behavior, 2011
  • Oregon Humane Society – Victim to Verdict, 2011
  • QuicKnowledge, Inc.  – Applying Leadership Basics, 2011
  • QuicKnowledge, Inc.  – Interviewing Job Candidates, 2011
  • Federal Emergency Management Association: IS-00800.A – National Response Plan Training, 2011
  • Federal Emergency Management Association: IS-00800.B – National Response Framework Training, 2011